Coaching Terms and Conditions 

Last updated: 7th August 2026


1. Who We Are

No Blueprint Coaching ("we," "us," "our") is a cross-cultural leadership and communication coaching practice founded by Christina Gallagher, working with clients internationally. These Terms and Conditions govern your use of our website and any coaching services you book directly with us.

By booking a session, purchasing a program, or using this website, you agree to these terms.

2. What Coaching Is (and Isn't)

Coaching is a collaborative, forward-looking process to support your personal and professional growth. It is not:
- Therapy or mental health treatment
- Medical, legal, financial, or immigration advice
- A guarantee of specific results or outcomes

If you are experiencing a mental health crisis, please contact a licensed mental health professional or emergency services in your location.

3. Booking and Cancellation

- Sessions are booked via Calendly.
- Cancellation policy: sessions cancelled with less than 24 hours' notice may be charged in full.
- No-show policy: a no-show counts as a delivered session and is charged in full, consistent with our standard practice.

4. Payment

- Accepted payment methods: credit card
- Currency: USD, unless otherwise agreed.
- Payment timing: due upfront at booking. Larger packages may be split into up to 3 installments by agreement; all other bookings are paid in full before sessions begin.
- Late payment: for installment packages, a missed payment has a 7-day grace period to bring the account current. If payment isn't received within that window, sessions pause until the balance is settled.
- Refunds: prepaid packages are non-refundable; unused sessions expire per the package terms stated at purchase.
- Rates are as published on the website or as agreed directly with you in writing. We'll give reasonable notice before any rate change affects an existing client relationship.

5. Client Responsibilities

You agree to:
- Provide accurate information relevant to your coaching goals
- Attend sessions prepared and on time
- Adhere to advance notice policies for rescheduling or cancellation
- Take responsibility for decisions and actions you take as a result of coaching

6. Confidentiality

We treat what you share in sessions as confidential, except where:
- You give explicit permission to share it (e.g., with an employer sponsoring your coaching)
- Disclosure is required by law
- There is a genuine risk of harm to you or someone else

Working internationally: We work with clients across multiple countries. Regardless of where you're based, we apply the same confidentiality standard to every client relationship, set at the level of the strictest major data-protection framework we're aware of (GDPR), rather than the minimum required in any one country. If your employer is sponsoring your coaching, what (if anything) gets reported back to them is agreed explicitly with you before coaching begins, not assumed.

7. Our Use of AI Tools

We use AI tools as part of how we prepare for and follow up on sessions, for example: organizing session notes, tracking your progress over time, and supporting lesson planning. AI tools do not replace our own judgment, do not make coaching decisions on your behalf, and are never used to generate feedback we present as coming directly from you.

Any information processed by AI tools in connection with your coaching is handled under the same confidentiality and data protection standards described in this document and our Privacy Policy. See our Privacy Policy for how this affects where your data is processed.

If you have concerns about AI involvement in your coaching relationship, we're happy to discuss what's appropriate for you specifically.

8. Intellectual Property

All lesson materials, frameworks, worksheets, and homework we provide remain our intellectual property. You're welcome to use them for your own personal or professional development, but not to redistribute, sell, or teach them to others without permission.

9. Limitation of Liability

To the fullest extent permitted by law, No Blueprint Coaching is not liable for indirect, incidental, or consequential damages arising from use of our services. Coaching outcomes depend significantly on your own effort and circumstances, and we do not guarantee specific results.

10. Termination

Either party may end the coaching relationship at any time, with 14 business days notice. Prepaid packages are non-refundable; any unused sessions are forfeited upon termination, consistent with our refund policy above.

11. Governing Law

These terms are governed by the laws of California, United States.

12. Changes to These Terms

We may update these terms from time to time. Continued use of our services after changes means you accept the updated terms.

13. Contact

Questions about these terms: [email protected]